Good Samaritan Medical Center - FY2010


Community Benefits Mission Statement
Good Samaritan Medical Center is committed to collaborating with community partners to improve the health status of community residents by addressing root causes of health disparities and educating community members around prevention and self care.


Target Populations
Name of Target Population Basis for Selection  
Residents of Brockton who are at risk for higher morbidity and mortality from cardiovascular disease and undiagnosed or unmanaged diabetes 2009 Needs Assessment
Individuals and families who are most vulnerable due to unemployment, poverty, substance abuse, mental health illness, chronic diseases, and issues related to accessing primary health care or health insurance for manageable conditions. 2009 Needs Assessment

Publication of Target Populations
Marketing Collateral, Website, Other- Internal hospital communication, media outreach

Hospital/HMO Web Page Publicizing Target Pop.
Not Specified

Key Accomplishments of Reporting Year
Completion of a 2009 Needs Assessment identifying health priorities,
Implementation of 624 Cardiovascular and Wellness Screenings with aggregate results,
Diabetes Outreach and Education,
Cancer Screenings and Education,
Support of Women Seeking prenatal care,
Support for the uninsured and underinsured,
Support for linguistic minorities,
Community-building initiatives to address economic and social disparities




Plans for Next Reporting Year
Community-building initiatives to address economic and social disparities that impact health care access and utilization
Focused effort on patient populations affected by chronic disease such as diabetes, substance/alcohol abuse, chronic pain, behavioral health
Partnership with community on Mass in Motion initiative to reduce obesity
Outreach, education and screenings for cancer prevention, detection and treatment
Participant in community efforts to reduce violence and retaliation
Ongoing focus on needs of vulnerable patients including linguistic minorities, uninsured and underinsured, impoverished, unemployed


Community Benefits Process

Select Community Benefits Process

Community Benefits Leadership/Team
Monique Aleman, V.P. Mission, Community Partnerships, and Communication

Rosanne Baptista, Director Quality

James Berghelli, Director Clinical Integration

Steven R. Gordon, President

Dr. Shah Hossain, Chief Neonatology

Karen Kennedy, V.P. Community Benefits, Caritas Christi Health Care

Kelley Lennon, Accounting Manager

Patricia McClean, Social Worker

Laura Raymond, RN, Patient Care Director, Emergency Care

Donna Rubinate, Chief Operating Officer

Rev. Richard Visbisky, Director Spiritual Care

Amanda Voysey, Patient Advocate

Thomas Watts, Director Human Resources



Community Benefits Team Meetings
October 15, 2009 (Advisory - External)
November 19, 2009 (Combined Committees)
March 4, 2010 (Leadership-Internal)
March 11, 2010 (Advisory-External)
June 22, 2010 (Leadership-Internal)
June 23, 2010 (Advisory-External)



Community Partners
Lucille Cassis, Director of Resource Development, Fr. Bill’s & Mainspring

Leo MacNeil, SVP, Community Relations & Community Reinvestment Act (CRA), HarborOne Credit Union,

Kelli O’Brien McKinnon, Director of Development, Trinity Catholic Academy

Elaine Reiser, Director, Brockton Area Multi-Service, Inc. Helpline

Fred Stanton, Brockton Housing Authority

Donna Sullivan, RN, Director Mission Services, St. Joseph’s Manor



Community Health Needs Assessment

          Date Last Assesment Completed and Current Status
Date Last Assesment Completed: June 2009.

Current Status: Participating in CHNA health needs assessment for FY 2012 planning.


          Consultants/Other Organizations
2009 Needs Assessment: John Snow, Inc., Priyanka Joseph, Roger Williams University

2012 Needs Assessment: The Greater Brockton Community Health Network Area (CHNA) and Tufts University


          Data Sources
               Hospital, Interviews, Public Health Personnel, Surveys, Other - Public Health Data, Hospital
    


Select Community Benefits Programs
Cardiovascular and Wellness Screening
Brief Description or ObjectiveIn collaboration with community partners, offered 624 free Cardiovascular and Wellness Screenings to target populations in accessible community venues. Screenings included Blood Pressure, Glucose, Cholesterol and Body Mass Index. Interpreters available.
Program TypeHealth Screening
Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: Access to Health Care, Other: Cardiac Disease, Other: Cultural Competency, Other: Diabetes, Other: Education/Learning Issues, Other: Nutrition, Other: Smoking/Tobacco, Other: Uninsured/Underinsured, Overweight and Obesity, Tobacco Use
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: Cape Verdean Creole , English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Chronic Disease Management in Disadvantage Populations, Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    To complete 600 cardiovascular & wellness screeningsExceeded goal by completing 624 screening encounters at 9 community venues
    To increase access by offering screening in community locations on public transportation and with a focus on linguistic minorities and the un or underinsuredCompleted. Held screenings in senior high-rise, senior center, Adult Day Learning Center and local church.
    To gather screening results data.Obtained aggregate reporting for "at risk" levels for glucose, body mass and cholesterol. Also collected demographic statistics.
    Partners
    Partner Name, DescriptionPartner Web Address
    Mary Kennedy Senior Centerhttp://www.brockton.ma.us/Government/Departments/COA.aspx
    Brockton Housing Authorityhttp://www.brocktonhousingauthority.com
    Brockton Adult Learning Centerhttps://www.brocktonpublicschools.com/page.cfm?p=7
    Trinity Baptist Churchhttp://www.champs4life.org
    US Wellnesshttp://www.uswellness.com/dt/uwindex.asp
    Contact InformationMonique Aleman 235 North Pearl Street Brockton, MA 02301 (508) 427-3143, monique.aleman@steward.org
    Detailed DescriptionDownload/View Attachment(236.36 KB)
    File Name: community programs ad4.pdf
    Cardiovascular Education Programs
    Brief Description or ObjectiveTo offer variety of programs to address chronic condition of cardiovascular disease. These included Smoking Cessation and Weight Control Programs, staff involvement in AHA events. Good Samaritan Medical Center also serves as a Community Training Center using the American Heart Association standards for employees, physicians, and community professional healthcare workers for cardiac education and CPR certification.
    Program TypeCommunity Education,Health Professional/Staff Training,Prevention
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: Other: First Aid/ACLS/CPR, Other: Nutrition, Other: Smoking/Tobacco
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: English
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Maintain current weight and not gain among program participantsCompleted 5 weight control sessions for 19 participants
    Decrease the amount of cigarette use among program attendeesCompleted 9 Smoking Cessation Programs in FY 2010
    Offer Education and Certification for CPR, ACLS, BLS to healthcare providers and the communityCompleted annual calendar of course offerings in all categories mentioned
    Support education and awareness efforts of community partners such as the American Heart AssociationComplete. Good Samaritan employees participated in Boston Heart Walk.
    Offer education for Paramedic StudentsCompleted 4 Orientation programs for paramedic students with 8 students in each training.
    Partners
    Partner Name, DescriptionPartner Web Address
    American Heart Associationwww.heart.org
    EMS Academywww.emsacademy.com
    Brockton Neighborhood Health Centerwww.bnhc.org
    Occupational Health Services, Avon
    Respiratory Care Department, Good Samaritan Medical Center
    Contact InformationCatherine Simmons, RN, MSN, OCN, CNS, catherine.simmons@steward.org
    Detailed DescriptionNot Specified
    Diabetes Outreach and Education
    Brief Description or ObjectiveCollaborated with community partners to offer diabetes outreach and education in multiple venues and formats to encourage prevention, and adoption of lifestyle strategies to improve self-management.
    Program TypeCommunity Education,Outreach to Underserved,Prevention
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA, Stoughton
  • Health Indicator: Other: Diabetes
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Chronic Disease Management in Disadvantage Populations
    Goal DescriptionGoal Status
    Increase community awareness of diabetes Ongoing. Utilized DPH's "Diabetes Care Card" as educational tool.
    Provide series of lectures at various sites Ongoing Outpatient Diabetes Program in partnership with Old Colony YMCA in Stoughton. Provided speakers on diabetes at Adult Learning Center in Brockton. Completed "Healthy Weight Loss" Lecture to 50 participants at the YMCA resulting in 568 pounds lost
    Offer Diabetes Support GroupComplete and ongoing free monthly support groups for adults with diabetes
    Partners
    Partner Name, DescriptionPartner Web Address
    Old Colony YMCAwww.oldcolonyymca.org/stoughton
    Brockton Adult Learning Centerwww.brocktonpublicschools.com/page.cfm?p=7
    Temple Beth Amwww.templebethamrandolph.org
    American Cancer Societywww.cancer.org
    Contact InformationMargaret Pochay, RD, CDE, Registered Dietician, margaret.pochay@Steward.org
    Detailed DescriptionNot Specified
    Brockton Neighborhood Health Center
    Brief Description or ObjectiveTo ensure vulnerable patients have access to a continuum of health care services including specialty care, OB/Gynecology services, transportation and education.
    Program TypeGrant/Donation/Foundation/Scholarship
    Target Population
  • Regions Served: Brockton
  • Health Indicator: Access to Health Care, Other: Uninsured/Underinsured
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Address Unmet Health Needs of the Uninsured
    Goal DescriptionGoal Status
    Promote access to the continuum of healthcare services for target populations: uninsured, underinsured, ethnic minorities and women seeking prenatal careOngoing
    Work collaboratively with the Brockton Neighborhood health Center to meet health needs of their patient population.Ongoing
    Partners
    Partner Name, DescriptionPartner Web Address
    Brockton Neighborhood Health Centerwww.bnhc.org
    Contact InformationMonique Aleman, Vice President of Mission, Community Partnerships & Communication, monique.aleman@steward.org
    Detailed DescriptionNot Specified
    School Health Education Program at Trinity Catholic Academy
    Brief Description or ObjectiveGood Samaritan Medical Center supports the school nurse and health education & safety program at Trinity Catholic Academy, Brockton which serves 530 students from K-8th grade.
    Program TypeSchool/Health Center Partnership
    Target Population
  • Regions Served: Brockton
  • Health Indicator: Not Specified
  • Sex: All
  • Age Group: Child-Preschool, Child-Preteen, Child-Primary School, Child-Teen
  • Ethnic Group: All
  • Language: Cape Verdean Creole , English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    To serve the health needs of 530 students in grades pre-K through 8th. Ongoing.
    To offer professional education to faculty on health and safety topicsOngoing. Offered staff training on food allergies, H1N1 and CPR/AED for FY 2010.
    Partners
    Partner Name, DescriptionPartner Web Address
    Kelli O'Brien-McKinnon & Kathleen Matthewswww.tcabrockton.org
    Ambassador Program, Good Samaritan Medical Center
    Contact InformationMonique Aleman, Vice President of Mission, Community Partnerships & Communication, monique.aleman@steward.org
    Detailed DescriptionNot Specified
    Brockton Area Multi Services Inc
    Brief Description or ObjectiveSupport HelpLine, a community organization that provides health and human services information and referrals to target/vulnerable populations in greater Brockton.
    Program TypeGrant/Donation/Foundation/Scholarship
    Target Population
  • Regions Served: County-Plymouth
  • Health Indicator: Access to Health Care
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    Centralize information to increase accessOngoing
    Assist with basic needs of patients being discharged from inpatient units and the Emergency department.Ongoing
    Partners
    Partner Name, DescriptionPartner Web Address
    BAMSIwww.bamsi.org
    Contact InformationMonique Aleman, Vice President Mission, Community Partnerships & Communication, monique.aleman@steward.org
    Detailed DescriptionNot Specified
    Prostate Cancer Screening & Education
    Brief Description or ObjectiveProvide no cost physical examinations by urologists and prostate-specific antigen (PSA) laboratory tests. Also offer education through partnership with DPH and community health partners.
    Program TypeHealth Screening,Outreach to Underserved,Prevention
    Target Population
  • Regions Served: Brockton
  • Health Indicator: Access to Health Care, Other: Cancer - Prostate
  • Sex: Male
  • Age Group: Adult-Elder
  • Ethnic Group: All, Black/African American
  • Language: English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations, Reducing Health Disparity
    Goal DescriptionGoal Status
    Distribute multi-lingual DVD for prostate cancer screening education200 copies were distributed in 2010
    Increase awareness of prevention and encourage individuals to be screened for prostate cancer with a particular focus on African American and Latino malesCompleted promotion and outreach resulting in 10 free screenings
    Address health disparity issues, specifically concerning prostate cancer, among men living in the Brockton area. Complete and ongoing. Collaborated with Alpha Kappa Alpha Sorority for specific outreach to African American men.
    Partners
    Partner Name, DescriptionPartner Web Address
    American Cancer Societywww.cancer.org
    Brockton Neighborhood Health Centerwww.bnhc.org
    Department of Public Healthhttp://www.mass.gov/?pageID=eohhs2agencylanding&L=4&L0=Home&L1=Government&L2=Departments+and+Divisions&L3=Department+of+Public+Health&sid=Eeohhs2
    Psi Iota Omega chapter of the Alpha Kappa Alpha Sororitywww.pio1908aka.org
    Contact InformationEric Wojcik, RHIT, CTR, Director of Oncology, Good Samaritan Medical Center, eric.wojcik@steward.org
    Detailed DescriptionNot Specified
    Skin Cancer Screening and Outreach
    Brief Description or ObjectiveTo offer free skin cancer screenings that promote prevention and early detection of cancer. Partner with local dermatologists and focus on outreach to individuals who may not have insurance or access to this preventive service.
    Program TypeHealth Screening,Outreach to Underserved,Prevention
    Target Population
  • Regions Served: Brockton
  • Health Indicator: Access to Health Care, Other: Cancer - Skin
  • Sex: All
  • Age Group: Not Specified
  • Ethnic Group: All
  • Language: English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Increase awareness and importance of prevention of skin cancerDistributed educational materials in conjunction with free screenings
    Encourage attendance at free skin cancer screenings, particularly to individuals without access to primary or specialty care. Completed 54 free screenings
    Partners
    Partner Name, DescriptionPartner Web Address
    American Cancer Societywww.cancer.org
    American Academy of Dermatologywww.aad.org
    Contact InformationEric Wojcik, RHIT, CTR, Director of Oncology, eric.wojcik@steward.org
    Detailed DescriptionNot Specified
    Cancer Education
    Brief Description or ObjectiveOffer series of seminars and support groups to vulnerable populations on cancer prevention and treatment
    Program TypeCommunity Education,Outreach to Underserved,Prevention,Support Group
    Target Population
  • Regions Served: County-Plymouth
  • Health Indicator: Other: Cancer
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    To collaborate with community partners and physicians to offer lectures and seminars on cancer preventionCompleted several programs reaching over 230 cancer patients, survivors, family members, caregivers and community members
    Offer community education programsCompleted "Reach a Friend, Teach a Friend" with 77 women participating. Offered ACS "I Can Cope" and "Look Good Feel Better" programs in 2010.
    Host Cancer Survivor EventCompleted luncheon for cancer survivors with 70 people in attendance
    Partners
    Partner Name, DescriptionPartner Web Address
    American Academy of Dermatologywww.aad.org
    American Cancer Societywww.cancer.org
    Department of Public Healthhttp://www.mass.gov/?pageID=eohhs2agencylanding&L=4&L0=Home&L1=Government&L2=Departments+and+Divisions&L3=Department+of+Public+Health&sid=Eeohhs2
    Contact InformationEric Wojcik, RHIT, CTR, Director of Oncology, Good Samaritan Medical Center, eric.wojcik@steward.org
    Detailed DescriptionNot Specified
    Senior Suppers
    Brief Description or ObjectiveOffer nutritional meals to adults age 60+ on a monthly basis. Also provide health education speakers from the community.
    Program TypeCommunity Education,Outreach to Underserved
    Target Population
  • Regions Served: Brockton
  • Health Indicator: Other: Cancer
  • Sex: All
  • Age Group: Adult-Elder
  • Ethnic Group: Not Specified
  • Language: English
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    Socialization for those who attendOngoing
    Education on timely senior health issuesMore than 110 seniors monthly
    Partners
    Partner Name, DescriptionPartner Web Address
    Brockton Housing Authority
    Brockton Senior Center
    City of Brockton - Mayor's Office
    Contact InformationAmanda Voysey, Patient Advocate, Volunteer Coordinator, amanda.voysey@steward.org
    Detailed DescriptionNot Specified
    Support Groups, Classes, and Donated Space
    Brief Description or ObjectiveOffer free use of hospital space for wide variety of support groups from the community. Support groups include alcohol and drug addiction, diabetes, cancer, domestic violence. Provide interpreters as needed.
    Program TypeCommunity Education,Community Participation/Capacity Building Initiative,Prevention,Support Group
    Target Population
  • Regions Served: County-Plymouth
  • Health Indicator: Other: Alcohol and Substance Abuse, Other: Bereavement, Other: Cancer, Other: Cardiac Disease, Other: Diabetes, Other: Domestic Violence, Other: Gambling, Other: Parenting Skills, Substance Abuse
  • Sex: All
  • Age Group: All
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Serve as a community resource for groups seeking space to hold meetings on health and related topicsComplete and ongoing
    Increase community collaborationAdded new Thyroid Support Group
    Provide medical interpretation to attendeesAs needed
    Partners
    Partner Name, DescriptionPartner Web Address
    Alcoholic Anonymous
    Al-Anon
    Diabetes Educators
    Cancer Survivors and Volunteers
    Medical Center Social Workers
    Interpreter Services Staff
    Daddy Boot Campwww.bootcampfornewdads.org
    Keeping Pace with Multiple Miracleswww.keepingpace.org
    Archdiocesse of Boston - Natural Family Planninghttp://www.bostoncatholic.org/NFP.aspx
    ThyCa (Thyroid Cancer Survivors' Association, Inc.)www.thyca.org
    Contact InformationPatricia Allo, Community Outreach Coordinator, Good Samaritan Medical Center, patricia.allo@steward.org
    Detailed DescriptionNot Specified
    Community Donations
    Brief Description or ObjectiveUsing hospital guidelines, provide financial support of our neighborhood organizations whose programs and events aide or support target underserved populations
    Program TypeGrant/Donation/Foundation/Scholarship
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: All
  • Sex: All
  • Age Group: All
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    To receive, document and triage all requests for support received by community organizationsOngoing. Requests received, documented and reveiwed weekly by senior leadership
    To evaluate all community donation requests using hospital guidelines Requests are evaluated based on alignment with hospital's mission, health needs in the community and available resources
    Partners
    Partner Name, DescriptionPartner Web Address
    BAMSIwww.bamsi.org
    Brockton Council on Agingwww.brockton.ma.us/Government/Departments/COA.aspx
    Father Bills & Mainspringwww.fatherbillsmainspring.org/
    Old Colony Hospicewww.oldcolonyhospice.org/
    New England Sinai Hospitalwww.newenglandsinai.org
    Charity Guildwww.thecharityguild.org
    St. Joseph Manorwww.sjmbrockton.org
    Whitman-Hanson Education Foundationwww.wheducationfoundation.org
    Contact InformationKimberly Desousa Good Samaritan Medical Center (408) 427-3238, kimberly.desousa@steward.org
    Detailed DescriptionNot Specified
    Country Fair & Resource Day
    Brief Description or ObjectiveOffered 21st annual safety fair with 36 community exhibitors providing education to families including Sheriff's Department, Brockton Police, Center for Dispute Resolution, Greater Brockton Healthy Families, WIC. Also provided 158 free wellness screenings to individuals who attended.
    Program TypeCommunity Education,Health Screening,Outreach to Underserved,Prevention
    Target Population
  • Regions Served: Brockton, County-Plymouth
  • Health Indicator: Access to Health Care, Other: Education/Learning Issues, Other: Safety
  • Sex: All
  • Age Group: All
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Address Unmet Health Needs of the Uninsured, Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    Offer Health & Safety Information for greater Brockton community in a family-friendly environmentCompleted 21st annual event on September 11, 2010
    Engage community partners in promoting their services and programs related to health and safety of the communityEngaged with 36 community exhibitors including Brockton Police, BAMSI, YMCA, Emergency Management Agency
    Offer free wellness screening for cholesterol, blood pressure, body mass index and glucoseScreened 158 people
    Partners
    Partner Name, DescriptionPartner Web Address
    Brockton Fire Departmentbrocktonfirelocal144.org
    Brockton Police Department
    American Medical Response
    Brockton Dept. of Children & Families
    Brockton Family & Community Resources
    Brockton Rox
    Greater Brockton Center for Dispute Resolution
    Kool Smiles - Dental
    Plymouth County DA's Office
    Plymouth County DA's Office
    Stoughton Fire Department
    The Enterprise
    Old Colony Elder Services
    WIC
    My Brother's Keeper
    Father Bill's & Mainspring ouse
    Neighborhood Housing of the South Shore
    Brockton Adult Day Learning
    Old Colony YMCA - Youth Division
    Contact InformationPatricia Allo, Good Samaritan Medical Center, patricia.allo@steward.org
    Detailed DescriptionDownload/View Attachment(370.50 KB)
    File Name: Country Fair flyer 2010.pdf
    Transportation
    Brief Description or ObjectiveFor patients with demonstrated financial hardship, transportation assistance helps ensure safe discharge from the hospital.
    Program TypeGrant/Donation/Foundation/Scholarship
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: Access to Health Care, Other: Homelessness, Other: Safety, Other: Uninsured/Underinsured
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: Not Specified
  • Goals
    Statewide Priority: Address Unmet Health Needs of the Uninsured, Chronic Disease Management in Disadvantage Populations, Promoting Wellness of Vulnerable Populations, Reducing Health Disparity
    Goal DescriptionGoal Status
    Provide transportation to patients with demonstrated financial hardship. $60,000 in transportation assistance to fecilitate safe discharge
    Partners
    Partner Name, DescriptionPartner Web Address
    Case Management Depatrment
    Emergency Department
    Security Department
    Social Work Department
    Strike Out Cancer
    Contact InformationSheila Wallace, Director of Security and Safety, Emergency Management Coordinator, sheila.wallace@steward.org
    Detailed DescriptionNot Specified
    Interpreter Services
    Brief Description or ObjectiveTo offer culturally competent care to the target populations identified in our 2009 Needs Assessment. After English, the predominant languages of our community are Portuguese, Spanish and Haitain Creole. Many materials are translated in multiple languages and our Interpreter Services staff provides thousands of encounters to ensure we meet the ethnic, cultural and linguistic needs of our patient population.
    Program TypeDirect Services
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: Access to Health Care
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Reduce barriers to heal care by understanding cultural difference, including languageAs a community service, provided 24-hour per day interpreter services with visual, written and oral communication, regardless of language
    To offer culturally competent care to the target populations identified in our 2009 Needs Assessment.Ongoing. Translate educational materials. Provide interpreters at community outreach events. Promote and communicate the availability of interpreters in publicity materials.
    Partners
    Partner Name, DescriptionPartner Web Address
    Interpreter Services Department
    Department of Public Health - materials
    Contact InformationAmy Kopchell, Manager Interpreter Services, amy.kopchell@steward.org
    Detailed DescriptionNot Specified
    Financial Counselors / Enrollment
    Brief Description or ObjectiveOur Community Needs Assessment identified lack of health insurance coverage as a major barrier to accessing health care. As a community service, we provide outreach and enrollment efforts to uninsured and underinsured people in the greater Brockton area in a culturally competent manner.
    Program TypeNot Specified
    Target Population
  • Regions Served: Not Specified
  • Health Indicator: Access to Health Care
  • Sex: All
  • Age Group: All
  • Ethnic Group: All
  • Language: Cape Verdean Creole , English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Educate community on insurance coverage optionsOngoing
    Medicare Part D and Prescription Advantage adviceOngoing
    Ensure continuous care with the Aliens with Special Status populationAssisted 250 people
    Break language barriersUsing Interpreter Services, provided case management and enrollment assistance to more than 1,800 people
    Partners
    Partner Name, DescriptionPartner Web Address
    Patient Access Department
    Interpreter Services Department
    The Health Connectorwww.mahealthconnector.org
    Contact InformationNot Specified
    Detailed DescriptionNot Specified
    Continuing Medical Education (CME)
    Brief Description or ObjectiveWe provide over 100 courses per year for continuing medical education.
    Program TypeCommunity Education
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: All
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: English
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Provide educational programs that qualify for continuing medical education credits.Offered 100 courses for a total of 106 hours of credit
    Open the programs to the public.All programs were open to the public
    Partners
    Partner Name, DescriptionPartner Web Address
    Guest Speakers from the medical community including tertiary centers in Boston
    Staff Education Department
    Contact InformationDorothy Donovan, Dorothy.Donovan@Steward.org
    Detailed DescriptionDownload/View Attachment(32.35 KB)
    File Name: Lecture - 0310.pdf
    Keeping Employees Healthy at Work
    Brief Description or ObjectiveOccupational Health Services offers local employers education and support materials which foster healthy living.
    Program TypeCommunity Education
    Target Population
  • Regions Served: County-Norfolk, County-Plymouth
  • Health Indicator: Environmental Quality, Immunization, Injury and Violence, Other: Cardiac Disease, Other: Safety
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: Not Specified
  • Language: English
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    Influcence influenza preventionLiterature transmitted to 300 companies to distribute to employees
    Raise awareness of cardiac diseaseBlood pressure screening and educational materials for 125 employees of Shawmut Mills in West Bridgewater, MA
    Education on employee health issuesDr. Robert Naparstek presented informational talks at several venues.
    Partners
    Partner Name, DescriptionPartner Web Address
    Occu-Medhttp://www.occu-med.com
    Massachusetts Medical Societyhttp://www.massmed.org
    Physician Focushttp://www.hcam.tv/series/physicianfocus/index.shtml
    Contact InformationEdward Harrington, Occupational Health, edward.harrington@steward.org
    Detailed DescriptionNot Specified
    Maternal-Child Services and Support
    Brief Description or ObjectiveOffer education and support before and after childbirth to encourage adequate prenatal care and healthy deliveries, including an infant car seat program. Interpeter support provided for all classes.
    Program TypeCommunity Education,Outreach to Underserved,Prevention,Support Group
    Target Population
  • Regions Served: Brockton, County-Plymouth, Easton
  • Health Indicator: Other: Parenting Skills, Other: Pregnancy
  • Sex: Female, Male
  • Age Group: Adult, Child-Infant
  • Ethnic Group: All
  • Language: Cape Verdean Creole , English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Promoting Wellness of Vulnerable Populations
    Goal DescriptionGoal Status
    Assist with basic needs20 infant car seats were provided to mothers
    Offer culturally-appropriate childbirth education programsOngoing: Prenatal Breastfeeding classes; Postpartum breastfeeding education; Special Care Nursery education and support; infant massage; Mommy & Me; Daddy Boot Camp;
    Partners
    Partner Name, DescriptionPartner Web Address
    Not Specified
    Contact InformationLinda Frenette, Labor & Delivery, linda.frenette@steward.org
    Detailed DescriptionNot Specified
    Workforce Development
    Brief Description or ObjectiveWe offer Continuing Nursing Education contact hour programs. We have clinical affiliation agreements with 20 schools.
    Program TypeMentorship/Career Training/Internship
    Target Population
  • Regions Served: Other-Southeastern MA
  • Health Indicator: Not Specified
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: English
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Offer continuing nursing education contact hours for staff and community nurses.Ongoing
    Provide paid internships for high school students.Provided four paid internships.
    Orientation and precepting for student nurses Oriented 407 students. Hosted orientation for 7 nursing schools. Precepted 21 nursing students from six schools. Provided 52 hours of Clinical Rounding.
    Partners
    Partner Name, DescriptionPartner Web Address
    Brockton Public Schoolshttp://www.brocktonpublicschools.com/
    Brockton Area Workforce Investment Boardhttp://www.bawib.org/
    Curry College graduate and undergraduate nursing programswww.curry.edu
    Massasoit Community College Undergraduate Program www.massasoit.mass.edu
    Northeastern University Graduate Nursing www.northeastern.edu
    University of Massachusetts Bostonwww.umb.edu
    University of Massachusetts Dartmouthwww.umassd.edu
    Contact InformationLinda Curtin, linda.curtin@steward.org
    Detailed DescriptionNot Specified
    Ambassador Program - Employee Volunteers
    Brief Description or Objective125 Good Samaritan employees are members of the Ambassador Program and are deployed in the community as speakers, board members and resources for organizations in the community seeking health care information and/or support.
    Program TypeCommunity Education,Community Participation/Capacity Building Initiative,Outreach to Underserved,Prevention
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: Immunization, Injury and Violence, Mental Health, Other: Alcohol and Substance Abuse, Other: Cancer, Other: Chronic Pain , Other: Cultural Competency, Other: Diabetes, Other: First Aid/ACLS/CPR, Other: Hospice, Other: Language/Literacy, Other: Nutrition, Other: Parenting Skills, Other: Pregnancy, Other: Smoking/Tobacco, Physical Activity, Substance Abuse, Tobacco Use
  • Sex: All
  • Age Group: Adult
  • Ethnic Group: All
  • Language: Cape Verdean Creole , English , Haitian Creole , Portuguese , Spanish
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    Address local public health needs494 employee volunteer hours
    Put community members in greater contact with hoswpital leadership at all levels494 hours of employee service
    Partners
    Partner Name, DescriptionPartner Web Address
    Adult Learning Centerwww.brocktonpublicschools.com/page.cfm?p=256
    Boston MedFlightwww.bostonmedflight.org
    Boys and Girls Clubwww.bgcbrockton.org/
    Bridgewater State Universitywww.bridgew.edu
    Brockton 21st Cenury Corpwww.brockton21.com
    Cape Verdean Associationwww.brockton.net/caboverdianaassociation.htm
    HarborOne Multicultural Banking Centerwww.harborone.com
    Massasoit Community Collegewww.massasoit.mass.edu
    Metro South Chamber of Commercewww.metrosouthchamber.com
    Stonehill Collegewww.stonehill.edu
    Archdiocesse of Bostonwww.bostoncatholic.org
    Contact InformationMonique Aleman, VP Mission, Community Partnerships & Communication, monique.aleman@steward.org
    Detailed DescriptionNot Specified
    Communication Efforts
    Brief Description or ObjectiveGood Samaritan leverages its communications staff and resources to publicize its community benefits programs and partnerships. Materials are translated and public relations outreach includes ethnic media. Several internal and external publications are developed and disseminated and updates are made to the website.
    Program TypeCommunity Education,Direct Services,Health Screening,Outreach to Underserved,Prevention
    Target Population
  • Regions Served: Brockton, County-Plymouth, Other-Southeastern MA
  • Health Indicator: Access to Health Care
  • Sex: All
  • Age Group: All
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Not Specified
    Goal DescriptionGoal Status
    To publicize and communicate the the Community Benefits Mission to internal and external audiencesOngoing. Publish monthly hospital newsletter that highlights community benefits activities. This publication reaches all employees, physicians on the medical staff as well as community organizations.
    Inform public of community benefits programsDevelop press releases, celandar notices and regular media outreach on cable. Publish community benefts resources materials and distribute in community locations. Send out email blasts to community organizations to increase awareness.
    Partners
    Partner Name, DescriptionPartner Web Address
    Communications Department
    The Enterprise
    Bridgewater Cable TV
    Contact InformationJennifer Kovalich, Jennifer.Kovalich@steward.org
    Detailed DescriptionDownload/View Attachment(945.53 KB)
    File Name: Good Sam April 2010 Commitment.pdf



    Expenditures


    Program TypeEstimated Total Expenditures for FY2010Approved Program Budget for 2010
    Community Benefits Programs
    Direct Expenses$562,276
    Associated Expenses$21,158
    Determination of Need ExpendituresNot Specified
    Employee Volunteerism$51,587
    Other Leveraged Resources$139,758
    $233,182

    *Excluding expenditures that cannot be projected at the time of the report.
    Net Charity Care
    HSN Assessment$1,871,920
    HSN Denied Claims$8,134
    Free/Discount Care$2,448,028
    Total Net Charity Care$4,328,082
     
    Corporate Sponsorships
         $33,060
     
     
    Total Expenditures$5,135,921
     
    Total Patient Care-Related Expenses for FY2010$173,344,501
    Comments: None



    Optional Information
    Expenditures Amount
    Community Service Programs
    Direct Expenses$398,634
    Associated ExpensesNot Specified
    Determination of Need ExpendituresNot Specified
    Employee Volunteerism$1,271
    Other Leveraged ResourcesNot Specified
     
    Total Community Service Programs $399,905

    Bad Debt: Not Specified     Not Specified
    IRS 990: Not Specified