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Community Benefits Program Database - FY2011


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Partners HealthCare

Partners in Career and Workforce Development (PCWD) Health Care training and Employment Program
Program TypeMentorship/Career Training/Internship
Brief Description or ObjectiveThe Partners in Career and Workforce Development (PCWD) program addresses the Boston health care industry’s need for a well-prepared diverse workforce, employees’ interests in career advancement and the Boston community’s desire to provide good jobs with growth potential and family-sustaining wages to low-income residents. Launched in 2003, PCWD is jointly operated by Partners Healthcare Human Resources and Community Benefit Health. Through collaboration with Project Hope, PCWD provides low-income, low-skilled community residents with training, career counseling/ case management and job placements which offer good wages, benefits, and opportunities for advancement within Partners HealthCare hospitals. Offered four times per year, the rigorous, 6-week program focuses on working in a healthcare environment; medical terminology; HIPAA and developing customer service; resume writing; and interviewing skills. Graduates are placed in a variety of entry-level positions as front desk receptionists, clerical assistants, registration coordinators, operating room assistants, and laboratory aides. Since inception, 400 participants have graduated from the program, 62 in FY11. Please visit www.partners.org/pcwd or www.partners.org/jobtraining for more information.
Target Population
  • Regions Served: All Massachusetts
  • Health Indicator: Other: Homelessness
  • Sex: All
  • Age Group: All Adults
  • Ethnic Group: All
  • Language: All
  • Goals
    Statewide Priority: Reducing Health Disparity
    Goal DescriptionGoal Status
    Provide low-income, community residents with training, career coaching/case management and job placements which offer good wages, benefits, and opportunities for advancement within Partners HealthCare while meeting managers’ needs for qualified employees87.7% of Graduates placed at Partners
    Provide low-income, community residents with training, career coaching/case management and job placements which offer good wages, benefits, and opportunities for advancement within Partners HealthCare while meeting managers’ needs for qualified employeesAverage Starting Rate $14.38
    Provide low-income, community residents with training, career coaching/case management and job placements which offer good wages, benefits, and opportunities for advancement within Partners HealthCare while meeting managers’ needs for qualified employeesLowest Starting Rate $12.00
    Provide low-income, community residents with training, career coaching/case management and job placements which offer good wages, benefits, and opportunities for advancement within Partners HealthCare while meeting managers’ needs for qualified employeesHighest Starting Rate $20.58
    Introduce E-learning in a Virtual Learning Community Partners Workforce Development partnered with an outside agency to develop a virtual learning community. PCWD participants will be a cohort using the program to help prepare them for the workplace and eventually for many to further education.
    Introduce E-learning in a Virtual Learning CommunityA Facebook page was created: www.facebook.com/Partnersjobtraining
    Connect program graduates to PHS-wide Workforce Development programs and resourcesAs noted above in the “Important stories/people to highlight in FY2011,” graduates are referred to PHS hospital resources such as tuition reimbursement, grant programs, career coaching and computer classes.
    Partners
    Partner Name, DescriptionPartner Web Address
    Project Hopewww.prohope.org
    Primericahttp://www.primerica.com/mlbrathwaite
    Contact InformationDena Lerra, Career Development Coordinator 617-585-5811 dlerra@partners.org; Cynthia Briggs, Director 617-585-2843 cbriggs@partners.org
    Detailed DescriptionNot Specified